PRO Licensing

What happens when a license expires

Which features change when a license expires or is revoked, and which keep working.

Active

Updates, support and monitoring are all available.

Expired

Updates and support are unavailable. Monitoring and the dashboard keep running normally. Renew your license to restore updates and support.

Revoked or deactivated

PRO stops on that site: the dashboard shows “Activate Your License”, and monitoring, Continuous Diagnostics and the PRO email all stop. If you believe a license was revoked by mistake, contact support.

Status Updates & support Monitoring & dashboard
Active Yes Yes
Expired No Yes
Revoked / deactivated No No

The data already collected is never deleted when a license expires or is deactivated.

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